Náplň práce
Are you looking for a new experience in administration / customer service? Would you like to become a part of an international company? Do you speak English and ideally any Nordic language? Can you work 30 hours per a week? Then this job might be the perfect choice for you!
Main responsibilities:
- Primarily assigned to online / electronic activities without the inbound customer interactions.
- Manages product and service complaints forms from customers: monitoring and processing offline customer complaints and warranties.
- Is point of contact (electronic) for Customers and Sales reps during the day for a quick and dedicated service for both the external as well as the internal customer.
- Supports product recalls.
- Ensures fulfilment of the local Terms and Conditions of Sales related to Warranty and Product Complaints.
- Works and leverages relations with other company departments and sister companies.
Start: Immediately
Location: Prague - Palmovka
Salary: 26 - 30 000 CZK/month
Požadavky
- Advanced English
- Nordic language is a big plus
- Excellent communication skills in writing
- Knowledge of SAP is a must
- Detail oriented and precise
- Skilled with Microsoft Office
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